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Privacy Policy

This Privacy Policy explains how VoxlyPOS ("we", "us") collects, uses and protects your information when you visit our website or use our point of sale software.

Information We Collect

  • Contact details you submit through our forms, such as your name, email address, mobile number and message.
  • Account and business details you provide when you sign up for VoxlyPOS, such as business name, billing information and user accounts.
  • Business data you store in VoxlyPOS, such as products, inventory, sales, customers and expenses. You own this data.
  • Technical data collected automatically, such as IP address, browser type, device information and pages visited.

How We Use Your Information

  • To provide, operate and maintain VoxlyPOS and its features.
  • To respond to your enquiries, demo requests and support requests.
  • To process payments and manage your subscription.
  • To send service updates and, where you have agreed, newsletters. You can unsubscribe at any time.
  • To improve our product, keep it secure and prevent fraud or abuse.

Sharing Your Information

  • We do not sell your personal information.
  • We share data only with service providers that help us run VoxlyPOS (such as hosting, payment and email providers), and only as needed for them to do that work.
  • We may disclose information when required by law or to protect our rights, users or the public.

Data Security

We use reasonable technical and organisational measures to protect your data, including encrypted connections and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Data Retention

We keep your information for as long as your account is active or as needed to provide our services and meet legal obligations. You can ask us to delete your data when you close your account.

Your Rights

You can ask to access, correct, export or delete the personal information we hold about you, and you can withdraw consent to marketing at any time.

Cookies

We use cookies and similar technologies to keep the site working, remember your preferences and understand how the site is used. You can control cookies through your browser settings.

Changes To This Policy

We may update this policy from time to time. Changes take effect when posted on this page, and the date below will be updated.

Contact Us

Questions about this policy? Reach us through our contact form.

Last updated: November 4, 2026